De 2e generatie Nest Protect moet na 10 jaar na de productiedatum worden vervangen om te voldoen aan de certificeringsnormen. Als je hebt vastgesteld dat je apparaat moet worden vervangen, selecteer je een vervangend apparaat, verwijder je de Nest Protect en stel je het vervangende apparaat in.
Meer informatie over wanneer je de Nest Protect moet vervangen.
Select a replacement device
We've partnered with First Alert, a trusted brand in fire safety, to offer the First Alert Smart Smoke & Carbon Monoxide Alarm as a compatible replacement for your 2nd gen Nest Protect when used with the Google Home app. You can learn more about this device on First Alert’s website.
Important: First Alert Smart Smoke and Carbon Monoxide Alarm requires the Google Home app to work with your other Nest Protect devices.Check your eligibility for a refund
Important: If all your Nest Protect devices are reaching their replacement date, they may not be eligible for refunds.
You might be eligible for a refund if a replacement device that’s compatible with Nest Protect isn’t available in your region. Only one refund per household can be applied for eligible devices.
Complete the form below to check whether you may be eligible for a prorated refund for your remaining Nest Protect devices. Once submitted, our teams will review your request and reach out to you in 5 to 7 business days. If our teams confirm your eligibility, you will have the option to receive your prorated refund credit in the form of Google Store credits or a third-party bank transfer.
De Nest Protect verwijderen
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Op netvoeding
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Op batterijen
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In ons Helpcentrum vind je meer informatie over hoe je de Nest Protect op de juiste manier afvoert en de Nest Protect verwijdert uit je account in de Nest-app.
Set up your replacement device
After you uninstall your Protect, follow your new smoke or CO alarm's manual to install it.