Control your Matter-enabled smart locks through the Google Home app to enhance your home's security.
Important:
- This feature is currently only available for Android devices.
- You need the Google Home app version 3.27 or later.
Access Device options
The Home app’s device settings for third-party Matter locks allow you to:
- Check your device information
- Remove your device
- Check other technical details of your device
To access device settings:
- Open the Google Home app
.
- Tap Favorites
or Devices
.
- Tap the device tile to select your device.
- To access the lock’s details, tap Settings
.
You can check the lock's name, location, and last locked time. Find additional features like Autolock and One-tap unlock in the Device options below. For more details on how to control your locks, check Control your lock with the Google Home app.
- Open the Google Home app
.
- Tap Settings
Notifications
Lock Notifications.
- Turn on or turn off All Notifications. To receive notifications for specific locks, select the locks you want and toggle on their individual notification settings.
Choose who receives notifications when the door locks or unlocks.
- Open the Google Home app
.
- Tap Settings
Household & access
Notifications.
- Tap Lock Activity. Select the household members or guests you want to receive notifications from whenever they use a lock.
Manage your passcode
The passcodes settings screen in the Home app lets you check all passcodes for your home, across every lock.
- Open the Google Home app
.
- Tap Settings
Household & access
Tap on your profile.
- Tap the device you want to create a passcode for.
- Set a 4 to 8 digit passcode
Tick the Enable one-tap unlock by saving on this passcode checkbox
Save.
- Tap Share or Copy
Done. A confirmation that a passcode has been created will be sent to your Inbox
.
- Open the Google Home app
.
- Tap Settings
Household & access
Add
.
- Select Home member or Guest passcode.
- Home member: Can access locks and other devices
- Guest passcode: Set access to locks
- If you select Guest passcode, the app prompts you to choose a lock where the guest passcode will be created.
- Tap on selected lock
create a label for your passcode
tap
to confirm.
- Set a schedule. If you don’t set one, the Guest passcode will always work. To set a schedule, turn on Schedule access
select dates
Next.
- Set a 4 to 8 digit passcode
Next.
- Tap Share or Copy
Done. A confirmation that a passcode has been created will be sent to your Inbox
.
- Open the Google Home app
.
- Tap Settings
Household & access.
- Tap the guest(s) you want to remove.
- Tap Remove or Remove passcode
.
Lock or Unlock
The Home app shows if the lock is locked or unlocked. Some locks require a password to lock or unlock remotely.
- Open the Google Home app
.
- Tap Favorites or Devices to find locks or devices
Select the device you want to lock or unlock.
- Tap on the Lock
to lock or unlock.
- Open the Google Home app
.
- Tap Favorites or Devices to find locks or devices
Select the device you want to lock or unlock.
- Tap on the Lock
to lock or unlock
enter your passcode and tap Ok.
Notes:
- There is a limit to incorrect PIN entries. If you reach the limit, you are asked to try again later..
- Learn how to manage your passcodes.
Resolve common errors
- If you encounter issues with one-tap unlock due to an incorrect or changed passcode, you may need to reset it. To do this, disable and re-enable one-tap unlock in the device settings.
- If you forget your passcode, create a new one in the Household & Access manager.
- Open the Google Home app
.
- Tap Settings
Household & access.
- Tap your account and follow the steps to create a new passcode.
When you set up your matter device, it is important to follow the instructions provided by the manufacturer with the device or in the device app. Some matter locks require a calibration step that must be completed in the device manufacturer’s app before it can function properly in the Google Home app.
Here are some steps to try if you’re still experiencing issues:
- Ensure your matter device has the latest firmware version. This can be accomplished in the partner app.
- Reboot your matter device.
- Reboot your matter hub(s).
- Factory reset your device and set it up again as directed by your device manufacturer.