You can check and control your Nest Protect settings, device status, notifications, and silence your Protect with the Google Home app.
What you need
- A home you manage in the Nest app
- Your Google Account or a migrated Nest account
- The latest version of the Home app
and your device’s OS
- A Nest Protect (2nd gen)
Switch to the Home app
Nest Protect is automatically included in the Home app. When you switch to the Home app, remember that:
- Multiple Nest Protects are all accessible in the Home app.
- Notifications are sent from both the Nest and Google Home apps.
- Your Nest Protect Nightly Promise, Pathlight, Sound Check, and alarms are automatically available in the Home app.
- Presence sensing is turned off by default and requires setup. To turn it back on:
- Open the Google Home app
.
- Tap Settings
.
- In the "Home features" section, tap Presence sensing.
-
Turn Allow this home to use phone locations on or off.
- Open the Google Home app
Nest app-only features
The Home app has most of the same Nest Protect features as the Nest app. However, the following features are only available in the Nest app:
- Works with Protect Video Capture
- Works with Protect Emergency Shutoff
- Emergency contacts
- What to do
Important: You need to use the Nest app for the initial setup of your Nest Protect or to perform a factory reset.
Troubleshoot account migration issues
If you’re unable to find your Protect in the Google Home app, this may mean your Nest account migration to a Google account isn’t complete.
Check if you’ve migrated to a Google account
- Open the Nest app
.
- Tap Settings
.
- If "Migrate to a Google Account" doesn’t appear on the screen, then your account has been migrated.
Finish account migration
- Open the Nest app
.
- Tap Settings
Account
verify you’ve signed in with the account you want to migrate.
- Tap Migrate to a Google Account.
- The app walks you through account migration.
If you can’t find the Protect after account migration, you’ll have to reset and re-pair your device with the new Google account.
- Press and hold your Protect’s button. It will chime and glow blue. Continue to hold the button down.
- Release the button when your Protect starts to say its version number.
- Your Protect will start a verbal countdown and tell you it’s erasing all your settings.
- To cancel the factory reset, press Protect’s button again during the countdown.
- After a few seconds, your Protect will reset to its factory default settings. You can then go through setup with the Nest app and add it to the new Google account.
Learn more about account migration and how to troubleshoot issues.