Get started with Nest Aware

What you'll need

• A Google account
• Residence in a country that supports Nest Aware
• A working internet connection for your home
• Access to the Google Home or Nest app (for camera devices purchased before 2021)
• A Nest camera, doorbell, or display

Tip: Some devices might have limited feature availability. Learn about features by device.

Activate Nest Aware and Nest notifications

You can go to the Google Store and subscribe to activate your Nest Aware subscription. Learn how to buy Nest Aware subscription on the Google Store.

Keep your Nest notifications on to get alerts for Nest camera motion or sound events, network issues, and additional services reminders. Learn how to change your Nest notification settings.

Familiar Face detection²

Important: Familiar face detection is available on select older and newer cameras, and might not be available in certain locations. Learn about features by device.

Your Nest camera can remember familiar faces and notify you when it detects people it doesn't recognize. You can manage your face library to name face profiles, identify new faces, or delete face profiles. Learn how Familiar face detection works.

Sound events

Important: Sound detection is only available in the US.

When you turn on Sound detection on your Nest speakers, displays, or cameras, they’re able to identify emergency events. For example, the sound of a smoke alarm, carbon monoxide alarm, or breaking glass.

With Sound detection enabled, any home member can get a notification, hear a short recording, or listen live on their device. Learn how to set up Sound detection on your camera.

If you have a speaker or display, learn how Sound detection works for speakers and displays.

Emergency calling

Important: Emergency calling is only available in the US.

You can use the Google Home app to contact an emergency call center closest to your home with Emergency calling, even when you're away. From the Activity tab, make emergency calls during emergency events. To use Emergency calling, you must complete the setup in the Home app.

Learn how to set up Emergency calling in the Google Home app.

Push notifications

You can receive push notifications from Google Nest products and know about important events, emergencies, and technical issues. Enable Nest notifications to receive alerts about Familiar faces, sound events, and Emergency calling.

For more information about video history, go to Event and 24/7 video history.

Access your camera’s video history

Important: Video history on Google Home for web is available only for cameras in the Google Home app. Learn how to transfer devices to the Google Home app.

Google Home app

1. Open the Google Home app .
2. Tap Favorites or Devices .
3. Select your camera.
4. You can check video history under the camera’s live view.
   • To switch between the types of view, tap Timeline or Events list .

Google Home for web

1. Go to home.google.com.
2. Sign in to the Google Account you use to manage your devices in the mobile app.
3. Select your camera's name or live feed. The screen will display the camera's event video history on one side and its live feed on the other.

Your Nest Aware subscriptions are automatically billed to your saved payment method every month or year. Renewals are based on the billing cycle you selected when you purchased your Nest Aware subscription. You can manage your subscriptions on the Google Store.

Learn how to manage your Nest Aware subscription on the Google Store.