0 Recommended Answers 13 Replies 3 Upvotes
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Switch Ace Pass Linked Account I wasn't aware that the Ace Pass is linked to my little one's Google account. When I renewed the Ace…
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Steps not counting I’m consistently having trouble with the family quests tracking my steps. I have my own Fitbit and a…
0 Recommended Answers 1 Reply 0 Upvotes
Travel outside of US Can this product be used in hongkong China and maintain China if my gmail account worksÂ
0 Recommended Answers 1 Reply 0 Upvotes
Unable to setup device I've tried many times to setup a new to me Fitbit ace and it always end in the same error. I paid fo…
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Fitbit ace3 brightness issue Hello , my kid Fitbit ace3 screen brightness is very low . I tried all possible settings and reboot …
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Parent joined! repeated messages in Android We've had a Fitbit Ace setup for our son for a a half dozen months or so. Despite my wife being adde…
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I cannot move my FitBit account. I have a Family account with a child profile who is now 13. I have tried multiple time to move my account. I missed the May 19th date. I login with Google Healt…
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My son’s ace 3 screen brightness is very low, no option to change the brightness Hello, My son’s watch is not working well anymore, after update the screen brightness is very low an…
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How to migrate Fitbit child account to Google account in Family Link? During the migration of our childs Fitbit account to an existing Google account for the same child t…
0 Recommended Answers 1 Relevant Answer 2 Replies 1 Upvote
I need to delete my childs fitbit on my account but can't access it anymore I can't move my account to Google without creating a Google account for my child. I do not want to d…
0 Recommended Answers 3 Replies 13 Upvotes
Can't move my Fitbit account to a Google account I can't move my Fitbit account to a Google account because it says I need to upgrade my child accoun…
0 Recommended Answers 4 Replies 3 Upvotes
Child account upgrade fails silently My child turned 13, and when he tries to log in to the Health app with his own account information, …
0 Recommended Answers 3 Replies 0 Upvotes
Google Health is only letting me sync kids Fitbit’s Google Health is not allowing me to connect my brand new Fitbit. It thinks I’m a kid and is only sho…
0 Recommended Answers 1 Relevant Answer 3 Replies 42 Upvotes
Fitbit Ace 3 just had black screen and can't force restart My sons fitbit ace 3 is fully charged but wasn't syncing. I tried to force a restart. It now has a b…
1 Recommended Answer 1 Reply 3 Upvotes
Unable to pair Ace 3 Despite following all instructions that I can find I cannot get my daughters Ace 3 to pair. It searc…
1 Recommended Answer 1 Reply 4 Upvotes
refund on subscription I subscribed to fit bit ace in error. immediately cancelled 4 min after subscription. I have fit bit…
1 Recommended Answer 1 Reply 7 Upvotes
I can't move migrate my account! The process of migration stops at the point where I "link my children"... They have their own fitbit…
0 Recommended Answers 1 Reply 1 Upvote
Fitbit ACE Family Quest - add tracker I am trying to connect my Fitbit Luxe to the ACE app to use that data for family quest. Whenever I g…
0 Recommended Answers 1 Reply 0 Upvotes
Fitbit Ace 3 alarms not syncing and dissappearing When I try to set any alarms and try to sync the device the alarm just disappears after sync. This i…
1 Recommended Answer 3 Replies 2 Upvotes
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