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Feature Request: Higher Move Goal Option (180 Points) Feature Request: Higher Move Goal Option (180 Points) Please introduce a higher daily move goal opti…
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Friending in Bit Valley not working When attempting to add friends in Bit Valley it just continuously cycles through eejie heads like th…
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Updated: This year
Insurance or prefered care We bought a fitbit ACE LTE for my son a year ago and we bought prefered care in case of damages. A y…
1 Recommended Answer 2 Replies 0 Upvotes
Can’t connect a child account When we first got an Ace 2 Fitbit, we added it to the Fitbit app, but now everything is on Google he…
0 Recommended Answers 3 Replies 25 Upvotes
I paid for the services on my kids watch but it still is not connecting. He can’t text or anything Everything. I have a receipt where I paid for the pass but when I look in the app it’s not showing a…
1 Recommended Answer 2 Replies 3 Upvotes
Fitbit Ace 3 is dim, especially in light environments My son’s Fitbit Ace 3 is incredibly dim. We have turned off the dim mode and the sleep mode and cann…
1 Recommended Answer 7 Replies 4 Upvotes
Customer service totally unresponsive...can not connect debit card I have been sitting on hold with customer service for over 45 minutes now. this is my SEVENTH attemp…
1 Recommended Answer 1 Reply 0 Upvotes
Only seeing “download the Fitbit mobile app” on Ace 3 Only seeing “download the Fitbit mobile app” on Ace 3
0 Recommended Answers 2 Replies 2 Upvotes
Travel outside of US Can this product be used in hongkong China and maintain China if my gmail account works
1 Recommended Answer 2 Replies 0 Upvotes
Google help doesn't get back to you. I purchased 2 fitbit ace watches. After 3 days, my daughter's watch disconnected somehow and all of …
0 Recommended Answers 16 Replies 4 Upvotes
Switch Ace Pass Linked Account I wasn't aware that the Ace Pass is linked to my little one's Google account. When I renewed the Ace…
2 Recommended Answers 7 Replies 1 Upvote
Ace 3 fitbits incompatible I have 3 Ace 3 Fitbit’s for each of my children. They really aren’t that old. Ever since Fitbit was …
0 Recommended Answers 6 Replies 5 Upvotes
Steps not counting I’m consistently having trouble with the family quests tracking my steps. I have my own Fitbit and a…
0 Recommended Answers 1 Reply 6 Upvotes
Unable to setup device I've tried many times to setup a new to me Fitbit ace and it always end in the same error. I paid fo…
0 Recommended Answers 1 Reply 0 Upvotes
Fitbit ace3 brightness issue Hello , my kid Fitbit ace3 screen brightness is very low . I tried all possible settings and reboot …
0 Recommended Answers 1 Reply 9 Upvotes
Parent joined! repeated messages in Android We've had a Fitbit Ace setup for our son for a a half dozen months or so. Despite my wife being adde…
0 Recommended Answers 1 Reply 1 Upvote
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