Featured postsView all featured posts Rixton D What's New on Fitbit: New clock faces and other performance improvements for Charge 6 Note: This post has been migrated from our legacy Fitbit Community. Please note that the original pu… 0 Recommended Answers 0 Replies 12 Upvotes Sakshi S. How does the Fitbit heart rate sensor work? Note: This post has been migrated from our legacy Fitbit Community. Please note that the original pu… 0 Recommended Answers 0 Replies 4 Upvotes Sakshi S. Introducing Fitbit Charge 6: Our most advanced tracker yet Note: This post has been migrated from our legacy Fitbit Community. Please note that the original pu… 0 Recommended Answers 0 Replies 0 Upvotes Useful links About the CommunityCommunity OverviewContent Policy About the CommunityCommunity OverviewContent Policy Not what you're looking for? Try posting to the public help community Post a question CategoriesView all postsBattery Power Peahead App upgrade from fitbit to google app appears to have killed my battery off I've had a Fitbit Charge 5 for a couple of years, never had any issue with it. Battery tended to las… 1 Recommended Answer 175 Replies 590 Upvotes User 14532486698853204053 My fitbit change 5 battery I have had a fitbit for years and never had a problem with them. Since google health have taken over… 0 Recommended Answers 1 Reply 0 Upvotes JCZ50 Charge 5 battery draining My charge 5 froze and after a restart the battery is draining within hours. Contacted support who ad… 0 Recommended Answers 1 Relevant Answer 2 Replies 3 Upvotes View allConnectivity, Network, Bluetooth User 6274297105493703802 Getting Fitbit Charge 5 to work Fitbit charge 5 1. will not charge 2 only the Fitbit logo is illuminated when connected to the charg… 0 Recommended Answers 1 Reply 0 Upvotes Vivek Ananad My sense watch is connected to iPhone but Charge 2 is not syncing.. I rebooted the charge 2 by putting it on charge & pressing the button… also did “forget device”… and… 0 Recommended Answers 1 Relevant Answer 2 Replies 0 Upvotes KBennett 5489 ECG on Charge 6 keeps saying 'Save Assesment -open fitbit to sync' Since 5/22 none of thr ECG rradings from my Charge 6 have saved in the app. I have deleted and redow… 0 Recommended Answers 1 Reply 0 Upvotes View allDevice Performance terry moore One side of screen very dark Tried rebooting 0 Recommended Answers 1 Reply 0 Upvotes Patty Burrows How do I make the face light up when I turn my wrist? ? 0 Recommended Answers 1 Reply 0 Upvotes User 10091790992296964796 Cardio recording on charge 6 I have had my charge 6 a week. It is only recording cardio effort in the light zone. Not giving me a… 0 Recommended Answers 2 Replies 0 Upvotes View allHardware Adsense-closed account Did Fitbit/Google break my Charge 2 after forcing app/account changes? Is anyone else having this problem, or is Fitbit/Google just ignoring the fact that older devices ar… 0 Recommended Answers 2 Replies 1 Upvote Carol Halpern My fitbit just stopped working, Is there a phone to call? I tried all the fixes. It just stopped dead. How do we get help? 0 Recommended Answers 10 Replies 25 Upvotes jmeraj Screen unresponsive (flickering/blank) woke up to find my charge 6 screen flickering. very frustrating as I bought my charge 6 back end of … 0 Recommended Answers 1 Reply 0 Upvotes View allSetting up Device Sue 5162 Fitbit charge 6 not displaying distance on runs I have recently bought a charge 6 and when I run the tracker doesn’t display the time. I’ve tried se… 0 Recommended Answers 5 Replies 0 Upvotes User 14063567113279919581 Google wallet not showing in charge 6 I have just set up a new charge 6. I have transferred my old fitbit account to google. No matter wha… 0 Recommended Answers 2 Replies 1 Upvote Thomas Morgan 4756 Activity monitoring time set I can't set the activity monitoring time 0 Recommended Answers 1 Relevant Answer 1 Reply 1 Upvote View allWristband Deanna Hays Fitbit screen went blank Fitbit screen blank. Tried restarting it on the charger. It buzzes but screen stays blank. Tried syn… 0 Recommended Answers 1 Reply 2 Upvotes Kevin Penney Unable to sync since 1st june Resenting, uninstall and reinstall app, unpaid and pair devices, Still getting unable to locate and … 0 Recommended Answers 3 Replies 2 Upvotes Anne Anthony 11 Rhr lower on watch than app Resting heart rate is lower on watch by 1 than app. Please explain what is the correct one 0 Recommended Answers 1 Reply 1 Upvote View allNotifications Hans de Boer 2935 starting an ECG measurement When starting an ECG measurement I get the message Fout, open de app opnieuw. Wat moet ik doen? 0 Recommended Answers 1 Reply 0 Upvotes Melissa Vasicek My hourly reminder to move aren't sending notifications. My hourly reminder to move isn't sending notifications. I have tried a test which works. I have trie… 0 Recommended Answers 3 Replies 0 Upvotes Mary DB 4111 Notifications Since google took over Fitbit, I no longer get any notifications - steps or otherwise. I have reset … 0 Recommended Answers 2 Replies 0 Upvotes View allOther User 6132843372907835392 I have a charge 6. My app just moved to google. Can’t find # hours with 250+ steps. Help!! On the new app where do I find the # of hours I got 250+ steps? I really need it!! 1 Recommended Answer 7 Replies 13 Upvotes Anita Sheppard Faulty screen Screen has gone dark grey& flickers 0 Recommended Answers 1 Reply 0 Upvotes Andy S 1253 Contact help doesn’t work !’ I’ve tried every method to try and connect my Fitbit with the Google app. Worked fine before, now ca… 0 Recommended Answers 2 Replies 0 Upvotes View all