How to factory reset your Googlebook

Important: Only device administrators can reset your Googlebook.

To remove all data from your Googlebook, you can reset your device to factory settings. A factory reset is also called formatting or a hard reset.

Before you begin

Important: A reset deletes all data from your device.

Know your Google Account username & password

To restore your data after a reset, you must enter your security info. This info confirms that you or someone you trust performed the reset.

Required security info includes:

  • Google Account credentials: To find your account:
    1. Open your Googlebook’s Settings app.
    2. Under your name, you'll find your Google account username.
  • Google Account password: To confirm your password, sign in to your account on another device or computer. If you don’t remember your password, get help to sign in.
  • Device PIN or password: Learn how to set a screen lock on your Googlebook.

Tip: If you recently reset your Google Account password, wait 24 hours before you factory reset your device.

Back up your data to your Google Account

A factory data reset erases all your data from the device. While data stored in your Google Account can be restored, your apps and their data are uninstalled.

  1. Open your Googlebook’s Settings app.
  2. Select Accounts and backup and then Google Backup and then Backup now.
Charge & connect

A reset can take up to one hour. Before you start:

  • Charge your device: Keep your Googlebook charged to at least 70%.
  • Connect to the internet: Connect your device to Wi-Fi. To sign in to your Google Account after the reset, you must connect to the internet.

Factory reset your Googlebook

  1. Open your Googlebook’s Settings app.
  2. Select System and then Reset options and then Erase all data (factory reset).
  3. To erase all data from your device’s internal storage, select Erase all data.
  4. When your device finishes the reset, select the option to restart.
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