About unavailable payment methods

This article is about unavailable payment methods. Learn more About payment methods for Google Ads.


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Why you have unavailable payment methods

Your country and currency determine what payment methods and payment settings are available for your account. A payment method is what you pay with, like credit cards or direct debit. On the other hand, a payment setting is when and how you pay (for example, via automatic payments, manual payments, or monthly invoicing). There may be cases when a payment method or setting that’s normally available for your country or currency becomes temporarily unavailable for your account.

In these cases, the unavailable payment methods or payment settings will be grayed out and unselectable when you’re initially setting up your Google Ads payment information, when you’re making a payment, and on your "Billing Settings" page. Unavailable payments settings also won’t appear in the page.

Unavailable payment methods or payment settings can result from ongoing checks of your account settings and activity. It doesn’t necessarily mean that you’ve done anything wrong. It’s meant to allow time for a thorough review that helps ensure your accounts are secure, and in compliance with Google Ads policies.


When you’ll notice an update in available payment methods

The payment method or payment setting will generally become available once Google has reviewed and confirmed that your account meets the following requirements:

  • $200 USD of payments with an available payment method

  • 4 weeks of account activity compliant with Google Ads policies
Note: There may be cases when the process takes longer. You’ll receive an email update when the payment method or payment setting becomes available.

Apply for quicker access to a payment method

You can always try applying for quicker access to payment methods or payment settings if a payment method is unavailable due to the standard review process. Completing this application could help speed up the review process, and make the payment method or setting available sooner for your account.

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