This article shows you how to manage users and access levels for your manager account. Learn more about user access levels for your manager account and ownership of client accounts.
There’s always the chance that multiple users on a manager account can make conflicting changes to the same account. To avoid this issue, ensure that you inform all users about the roles and responsibilities for account management and changes to the account.
Instructions
Check your access level
- In your Google Ads manager account, select the Admin icon
.
- Select Access and security.
- Find your email address and check the 'Access level' column.
.Invite users
- In your Google Ads manager account, select the Admin icon
- Select Access and security.
- Select the plus button
.
- Enter the new user's email address.
- Select an access level.
- Select Send invitation.
You’ll find your invitee under 'Pending invitations' in the 'Users' page under 'Access and security'. Your invitee will need to accept your invitation and create their own Google Ads sign-in using the email address you sent the invitation to, or another of their choosing. You'll be notified when your invitee responds.
Manage invitations
Use the following steps to check who you've invited to the account:
- In your Google Ads manager account, select the Admin icon
- Select Access and security.
- You'll notice 'Pending invitations' in the Users tab, if there are any.
- To revoke a pending invitation, select Revoke in the 'Actions' column and follow the instructions.
View who has access to your account
- In your Google Ads manager account, select the Admin icon
- Select Access and security.
- In the 'Users' tab, you'll notice a list of users with their access level, authentication methods and other details.
Note: To view under which manager accounts a user appears, you can select the toggle labelled 'Show users in full hierarchy'.
Change access levels of users
- In your Google Ads manager account, select the Admin icon
- Select Access and security.
- Beneath 'Pending invitations' (if you have any), you'll notice a list of users with access and security. Find the user that you want to change the access level for.
- In the 'Access level' column, place your cursor on the current access level for the user. Select the drop-down arrow and select a new access level.
Important considerations:
- Log in directly to the child account: If you're trying to change user access for a specific Google Ads account managed by your MCC, it's often best to log in directly to that child account to make the changes, especially if the MCC doesn't have ownership.
- MCC ownership: If you need to manage permissions from the MCC, ensure that your MCC account is set as the owner of the child account. An existing admin of the child account may need to grant this ownership.
- Your own access level: You can only grant access levels up to your own. To grant 'Admin' access, you must be an 'Admin' yourself. If you have insufficient permissions, contact an existing admin to make the change or upgrade your access level.
- Single admin with 'NO' ownership in MCC: If a child account has only one admin and their ownership is set to 'NO' within the MCC context, you might encounter issues removing that user directly from the MCC.
Remove users from your manager account
- In your Google Ads manager account, select the Admin icon
- Select Access and security.
- Beneath 'Pending invitations' (if you have any), you'll see a list of users with access and security. Find the user that you want to remove from your manager account.
- In the 'Actions' column, select Remove access.
