Check your payment status

The time it takes for your payment to reflect in your Google Ads account depends on the payment method you use and may be affected by regional payment processing timelines.

Learn more About payment processing times for your country.


In this article


Payment update timeframe

  • Check: It can take up to 5 business days after we receive your check to update your Google Ads balance. If you mail your payment internationally, it can take longer.
  • Wire transfer: It can take up to 5 business days after initiating the transfer to update your Google Ads account balance.
    • If it's been over 2 weeks since you initiated the transfer and you still don't notice your payment reflected in your account, you can contact us. You'll need to include a valid proof of payment with this contact form by clicking the "Choose File" button.
  • Credit card: It can take up to 24 hours after a credit card payment to update your Google Ads account balance. If the payment has been declined, contact your bank or credit card company.

How to check your payment status for monthly invoicing accounts

You can check your payment by reviewing the Billing “Summary” page in your Google Ads account.

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. Look for "Your last payment was on" under the "Amount due" section.
  4. Find the date and amount of your most recently processed payment.

How to check your payment status for manual or automatic payments accounts

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. Look for the "Last payment" card on the right hand side.
  4. Find the date and amount of your most recently processed payment.

Best practices for payment issues

Keep in mind that payment processing times can vary depending on the payment method and the country. If your payment isn’t reflected in your account within the typical timeframe for your payment method and country:

  • Check with your bank or credit card company that your payment was successful.
  • Ensure that the payment was initiated for the correct Google Ads account.
  • Verify that the payment amount matches what's due in your Google Ads account.

If the issue persists, customers on monthly invoicing can contact the Google Ads collections team through the Get help with invoice payments, related suspensions and statement of account requests form.

Customers on manual or automatic payments can check this article for more specific processing times and contact us in case the payment was initiated more than 2 weeks ago and still doesn’t appear in the Google Ads account.


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