Check the progress of your Google Ads promotions

You can check how close you are to earning your credit through the “Promotions” page in your Google Ads account. It's updated every few hours. You'll be able to quickly check your progress and the status of any offer, and view your completed or expired promotions.

Learn more about Google Ads promotional offers.


In this article


How to check the progress of your Google Ads promotions

To check the progress of your promotions:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Promotions.
  3. The “Promotions” page shows all promotions associated with your current, active billing setup, and the related amounts and statuses, including the following:
    • Active: The reward associated with promotion has been granted.
    • Redeemed: currently earning: The promotion was successfully redeemed, but the spend requirement (such as “Spend $500, get $500”) hasn't been met yet.
    • Processing: The spend requirement has been met and our system is processing the granted reward amount.
    • Expired: The promotion expired after redemption and before the spend requirement was met.
    • Invalidated: The promotion was invalid or invalidated. This can happen if the promotional offer requirements aren't met.
Note: It can take up to 35 days for your reward credit to be processed after meeting the spend requirements. If your credit hasn't appeared after 35 days, contact Google Ads support.

You can also check how much of your credit was already spent by viewing the “Spent from Promotion” column. This amount will also be reflected on the "Billing Summary" page.


How to check the progress of your accounts promotions from your manager account

To check the progress of your promotions:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Promotions.
  3. On the "Promotions" page, you'll find all promotional offers added to the Google Ads account in your manager account, including its amount and status.

This report shows active coupons, completed coupons, and expired coupons for all of the accounts you manage. Manager account users can’t apply promotions from the manager account level. To apply for a promotional offer, follow these steps at the account level.


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