Campaigns tab, billing pages and invoices were designed to reflect cost information differently, so occasionally you may see a discrepancy in cost information and this is normal. These differences are the result of various service adjustments, including invalid click credits, overdelivery credits and credit adjustments, which take time to appear in the account and result in different information being displayed in your account and on your invoices.
Any adjustments that your account receives are reflected on your 'Billing summary' or 'Transactions' page but not on your 'Campaign' tab. For the most accurate cost information, you should check your billing pages.
Instructions
For accounts using monthly invoicing
Step 1 of 2: Check your billing transaction history
- In your Google Ads account, click the Billing icon
.
- Click Transactions.
Step 2 of 2: Check your account budget
- In your Google Ads account, click the Billing icon
.
- Click Account budgets.
- You’ll find credits or other adjustments applied to your account.
For accounts on automatic or manual payments
Step 1 of 2: Check your billing summary
- In your Google Ads account, click the Billing icon
.
- Click Summary.
- Open the month card and under the 'Adjustments' section, look for overdelivery credits, promotional codes or invalid click credits applied to your account.
Step 2 of 2: Check your billing activity
- In your Google Ads account, click the Billing icon
.
- Click Billing activity.
- In the table you can create a filter for 'Type' to look for the 'Adjustments' applied to your account. Note that you can only look at the past 3 months data.