About cost differences on the Campaigns page and Billing pages

Campaigns tab, billing pages, and invoices were designed to reflect cost information differently, so occasionally you may see a discrepancy in cost information and this is normal. These differences are the result of various service adjustments, including invalid click credits, overdelivery credits, and credit adjustments. These adjustments take time to appear in the account and result in different information being displayed in your account and on your invoices.

Any adjustments that your account receives are reflected on your Billing summary or Transactions page but not on your Campaign tab. For the most accurate cost information, refer to your billing pages.

For accounts using monthly invoicing

Step 1 of 2: View your billing transaction history

1. Go to Transactions within the Billing menu .
2. You’ll find your billing transaction history.

Step 2 of 2: View your account budget

1. Go to Account budgets within the Billing menu .
2. You’ll find credits or other adjustments applied to your account.

For accounts on automatic or manual payments

Step 1 of 2: View your billing summary

1. Go to Summary within the Billing menu .
2. Open the month card and under the Adjustments section, look for overdelivery credits, promotional codes, or invalid click credits applied to your account.

Step 2 of 2: View your billing activity

1. Go to Billing activity within the Billing menu .
2. In the table, create a filter for “Type” to look for the “Adjustments” applied to your account. Note that you can only view data from the past 3 months.