Online invoice payments

This article will take you through the steps of making a payment for your Google Ads invoice online. Paying online is the quickest and easiest way to ensure your payment is applied correctly.

When to pay

Make your payments according to the terms and conditions that you agree to when you enroll in monthly invoicing. These terms will include the number of days you have to pay your invoice. You will find the exact due date on each invoice.

Before you begin

You need to be logged into your Google Ads Paying manager account as Admin or Billing user to add a bank account or make online invoice payments.

Set up a bank account

You need to add a bank account to your Payment Profile to enable online invoice payments. To add one, follow the steps below:

1. In your Paying manager account, click the Billing icon .
2. Under Payments profiles, click on the payments profile you want to add the bank account for.
3. Click the Payment methods tab.
4. Click Add new payment method button.
5. In the popup, fill in your bank account details and click Save.
6. You will see “Verification needed”. You need to verify your account before you can use it for online payments.

Alternatively, if you have Admin access to the Payments profile, follow the instructions available Add, edit, or remove business payment methods article to add a bank account through your Payments center.

Make sure your bank account is configured for direct debit and you have added Google to your billers list with your financial institution.

If you want to edit your bank account or add a new one, you can do so anytime under the Payment methods tab.

How to pay

1. In your paying Manager account navigate to Billing > Documents.
2. Click on the invoice you want to pay and in the slideout click the Make a payment button.
3. If you don’t have a bank account added, click on Add bank account.
4. If you have more than one account and want to use a different one than the one shown, click Change and choose the correct account.
5. Complete the payment by clicking Pay now.

You will receive an email when your payment has been submitted, and again when your payment has been received / processed. Note it may take up to 5 business days for your payment to be processed.

Invoice payment not showing

If you’ve already paid and the invoice still shows as open:

1. Confirm that the payment is deducted from your bank account.
2. If your payment has left your bank account more than 5 business days ago, contact our collections team through the Get help with invoice payments, related suspensions and statement of account requests form to provide the following information:

• Your payments profile ID (a 12-digit number listed on the cover page of each invoice).
• The name of the Google service you paid for.
• Invoice number and amount.
• Proof of payment.

Proof of payment

Valid proof of payment is a bank confirmation that shows all of the information listed below.

• Payee bank account number and name
• Payer's name
• Payment effective date (must be a past date)
• Amount paid
• Bank transaction or confirmation code
• Completed payment status (any status not confirming completeness of payment won't be accepted)

Related link

• Make a payment for monthly invoicing accounts