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Why this issue is happening
For one or more of your products, you’ve submitted the value “in_store” for the option [option] sub-attribute of the vehicle fulfillment [vehicle_fulfillment] attribute or specified a store code for the store code [store_code] attribute. According to our information, you have not been approved for in-store vehicle fulfillment and therefore are not eligible to submit this value for this attribute.
How to fix your issue
To resolve this issue, you must be approved for in-store vehicle fulfillment. If you only intend to sell vehicles online, you can resolve the issue by taking the following steps:
- Submit a blank value for the store code
[store_code]attribute in your primary feed. - Submit a value of “online” for the option
[option]sub-attribute.
If your account is not approved for vehicle ads, either don’t submit this offer or follow the steps to become a vehicle seller.
Fix multiple products at once
- Go to Products in Merchant Center, then select the Needs attention tab.
- Use the filter icon
above the table to find all products affected by your issue.
- Select the download icon
to download a list (.csv) of all affected products for all issues or this particular issue.
- Cross reference the downloaded list with your uploaded product data and make sure to remove the vehicle fulfillment
[vehicle_fulfillment]attribute or change the value for the option[option]sub-attribute to reflect the fulfillment type for which your account is approved. - Reupload your corrected product data to Merchant Center using your chosen upload method.
Resubmit your product data
- After you’ve updated your product data, resubmit it using one of these methods:
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.
