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Why this issue is happening
For one or more of your online vehicle offers, you’ve submitted the condition [condition] attribute with a value of “new” and the fulfillment as online. As a result, your offer has been disapproved. Online vehicle fulfillment is currently a beta, if you ship your vehicles nationwide, apply here .
How to fix your issue
To resolve this issue, if you sell vehicles online, you must be approved for online vehicle fulfillment. If you ship your vehicles nationwide, apply here If you only intend to sell vehicles in store, you can resolve the issue by taking the following steps:
- Update the fulfillment attribute to submit a value of
“in_store”for the option[option]sub-attribute. -
Specify the relevant store codes in the store code
[store_code]attribute.
Fix multiple products at once
- Go to Products in Merchant Center, then select the Needs attention tab.
- Use the filter icon
above the table to find all products affected by your issue.
- Select the download icon
to download a list (.csv) of all affected products for all issues or this particular issue.
- Search your product data for those products and remove the value “
online” from the option[option]sub-attribute of the vehicle fulfillment [vehicle_fulfillment] attribute for this offer. - Reupload your corrected product data to Merchant Center using your chosen upload method.
Resubmit your product data
- After you’ve updated your product data, resubmit it using one of these methods:
Next steps
After making the requested changes, verify that it no longer appears on the "Needs attention" page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.