Recommended Answer
Apr 24, 2025
Hey Manisha

I can understand your situation but,

If the safe folder are deleted from the following scenarios,
1.When you FACTORY RESET your phone
2.Uninstall Files by Google and re-install
3.When you clear data for Files by Google

It can't be retrieved back :(
Silver Product Expert Ashwa Preethi 2505 recommended this
Helpful?
Recommended Answer
Apr 24, 2025
Hi Manisha,
Welcome to Files By Google.

Once the safe folder files are deleted,they are deleted permanently where it can't be recovered back.

Check in once with the Google Photos and Drive backups.

Thanks and Regards 
Ashwa Preethi
Gold Product Expert Ctrl*Alt*Nilesh recommended this
Helpful?
All Replies
Recommended Answer
Apr 24, 2025
Hi Manisha,
Welcome to Files By Google.

Once the safe folder files are deleted,they are deleted permanently where it can't be recovered back.

Check in once with the Google Photos and Drive backups.

Thanks and Regards 
Ashwa Preethi
Gold Product Expert Ctrl*Alt*Nilesh recommended this
Apr 24, 2025
Someone has reset my safe folder I want my photos back 
Recommended Answer
Apr 24, 2025
Hey Manisha

I can understand your situation but,

If the safe folder are deleted from the following scenarios,
1.When you FACTORY RESET your phone
2.Uninstall Files by Google and re-install
3.When you clear data for Files by Google

It can't be retrieved back :(
Silver Product Expert Ashwa Preethi 2505 recommended this
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