Learn how to increase coverage with device protection

To enroll in device protection when you purchase a new phone through Google Fi:

1. Select the device protection option and complete your purchase.
2. Activate Google Fi service within 30 days of the phone’s shipment.

In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date (as shown in your coverage documents) to your statement date. There will also be a charge for the next full month of coverage.

If you purchase device protection but don’t activate Google Fi service within 30 days of the phone’s shipment:

• If you haven't filed a claim, your device protection is automatically canceled and you won’t be charged for it.
• If you have an approved claim with a device issued during this period, you’ll be charged the deductible for the claim and a prorated amount for the device protection coverage for this period. After this period, you’ll no longer have device protection.

If you didn't enroll in device protection when you purchased your phone through Google Fi, you can still enroll within 30 days of the day your phone shipped. Here's how:

1. If you’re new to Google Fi, make sure Google Fi service is activated.
2. On the Google Fi website, go to Your plan.
3. Select the device that you would like to enroll.
4. Under "Device protection," select Enroll. On the next screen, select Enroll again.

In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date as shown in your coverage documents to your statement date, and a charge for the next full month of coverage.

Your device protection cost and coverage are the same as those for individual plans when you're part of a Google Fi group plan.

Who can manage device protection:

• Device purchaser: They can enroll the device, file claims, and cancel device protection.
• Group plan owner: They’re billed for all device protection monthly charges. They can also cancel device protection for any device on their plan.

If you join a group plan:

• You can keep your existing device protection coverage and you remain the account holder.
• The group plan owner now becomes responsible for all payments and can cancel your plan.

Active device protection coverage depends on receipt of payments. If a group plan owner doesn’t want to pay for your device protection coverage, they can cancel your coverage, or you can leave the group plan.

If you leave a group plan:

• If you’re the device protection account holder, you can continue your coverage by joining another group plan or signing up for a new individual plan.
• Your device protection coverage ends once you leave Google Fi.

If a group owner enrolled a device you currently use, they can continue or cancel that coverage.

To offer device protection, Google Fi partnered with Asurion. When you enroll a device in device protection, Asurion receives information about your device, your email address, and your service address.

To learn more about the provider’s information, refer to Asurion's Google Fi device protection terms and conditions. It also includes the complete list of:

• Benefits
• Exclusions
• Limits
• Service fees
• Deductables