Set up your voicemail

How to record a voicemail greeting

1. On your iPhone, go to the Phone app .
2. Tap Voicemail Greeting Custom.
3. Tap Record.

How to set a voicemail PIN

The first time you access your voicemail, you're prompted to set a new voicemail PIN.

Your voicemail PIN must be 4–8 non-sequential numbers and can’t contain:

• More than 2 sequential digits
  • OK: 1287394
  • Not OK: 123456
• Repetition
  • OK: 1287394
  • Not OK: 11111111 or 12121212
• The last 4 digits of your mobile number

If you include any of the above, you may receive a general voicemail error.

To set a new PIN:

1. Go to Settings.
2. Under "Apps," select Phone Change Voicemail Password.
3. Enter the new password.

Tip: If you forget your PIN, dial #793# from your iPhone to receive an SMS with a new 8-digit voicemail PIN.

How to set up Live Voicemail

A new feature in iOS 17 called Live Voicemail lets you read or listen to a voicemail while a caller leaves it. A transcript of the call appears on your screen. You can also choose to answer the phone in the middle of the voicemail.

To set it up:

1. Go to Settings.
2. In the Settings menu, tap Apps Phone Live Voicemail.
3. To turn Live Voicemail off or on, tap Live Voicemail.

Related resources

• Check your voicemail