Contact Google Drive support

Get help with common problems below. If you need help with a different Google Drive problem, contact us.

Find solutions to common problems

Find or recover a file: If you can't find a file, search for it in Google Drive. If you think that you deleted the file, you can recover it from:
- Your Google Drive bin: To restore a file from the Drive bin, you must restore it within 30 days before it's deleted permanently.
- A local device: To recover uploaded files that you delete directly from your computer or phone storage, check your device's Recycle bin.
- Google Photos:
  - Deleted photos are in the Google Photos bin for 60 days.
  - Google Drive support can't recover photos.
  - Get help from the Google Photos Help Centre.
Share files: Learn how to share files and folders.
Use Drive for desktop: Get help with Drive for desktop.

If you still have a problem, you can contact us via our forum, feedback or support service.

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Visit the help forum to ask a question or search for an answer to your question, available in English, Spanish and Portuguese.

If you've discovered a new bug or technical issue, report the issue right from Google Drive.