Important: You can use this article to recover files that you've deleted from your Google Drive account.
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Get help with a WhatsApp backup
While WhatsApp backups use Google Drive storage, WhatsApp manages the backup file and end-to-end encryption.
This means that Google can't access, examine or restore your messages, photos or other media from your backup.
To restore it to a new phone, find a missing backup, recover media or other issues with your WhatsApp backup, visit the WhatsApp Help Centre.
Restore a file from the Google Drive bin
- Go to drive.google.com
- On the left, click Bin.
- All your deleted files are listed in 'Bin'.
- To find out how long ago files were added to the 'Bin', you can sort files by their 'Binned date'.
- To restore a file:
- Right-click the file.
- Click Restore.
Tip: Files remain in the bin for 30 days, then they are permanently deleted.
