If you try to open a Google Form and you get a "You need access” message, it could be because:
- You don’t have permission. To resolve this issue, get permission to open a Google Form.
- You're signed in to a Google Account that doesn’t have access. To resolve this issue, sign in to a different Google Account.
Get permission to open a form
Your access to open a form depends on the sharing settings selected by the form creator. If the form’s creator uses Google apps for work or school, they might need to share with your specific group so that you can access it.
- On your computer, open the file.
- On the "You need access" page, click Request access.
- Check for an email that says the owner of the file granted you access.
Tips:
- If you need immediate access, contact the owner of the file and ask them to share it: “I received a Google Form from you, but I can't open it because it's restricted to people within your organization. If you want me to fill it out, share the form with me or my organization.”
- If you’re the form creator: Learn how to share your form with responders.
Sign in to open a form
Make sure you sign in to the correct account. Unless the creator changes the settings, forms created through work or school accounts are only accessible to people within the organization.
To fill out a form for work or school, sign in with your Google Account for work or school. Learn how to sign in to multiple accounts at once.
- Go to myaccount.google.com.
- At the top right, select your Profile image.
- In the menu, select your Google Account for work or school.
- Click Sign in.
- If it’s your first time to access the account from a device, click Add another account.
- Enter your email address and password.
- To check if you have access to the form, after you sign in, try its link again.