You can use passkeys as a simple and secure alternative to passwords. Unlike passwords, passkeys can’t be shared, copied, written down, or accidentally given to someone else. This makes them more secure against phishing. Your passkeys are backed up securely in the cloud. Passkeys are end-to-end encrypted, so even Google or Apple can’t access your passkey.
On this page
- Before you begin
- Display & Video 360 passkey requirements
- Set up a passkey for your Display & Video 360 account
- Troubleshoot and resolve common issues
Before you begin
- The device you use to set up your passkey must have a screen lock like Face ID, Touch ID, or a PIN. This is used as part of 2-Factor verification when you use your passkey.
- Turn on Bluetooth.
- Turn on iCloud Keychain for iPhone, iPad, and macOS devices. When you set up a passkey, you’ll be prompted to turn on iCloud Keychain if it’s not set up already. Learn how to Set up iCloud Keychain.
- If you use Windows, turn on Windows Hello.
- Ensure your operating system and browser are up to date.
- Note that some operating systems and browsers don’t allow you to create or use passkeys while using "Incognito" or "Private browsing" mode.
Display & Video 360 passkey requirements
Some advertisers can be required to use a passkey to authorize sensitive actions within their Display & Video 360 account. If this requirement affects your account, you’ll be notified through email and in-product alerts. Learn more about how to Use a passkey to complete sensitive actions.
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Set up a passkey for your Display & Video 360 account
To set up a passkey, you can be prompted to sign in to your Google Account or verify your identity. To protect your account, don’t create a passkey on a shared device. You can create multiple passkeys for your account. We recommend creating one on each device you use.
- Go to the Passkeys and security keys page in your Google Account settings. If you’re signed in to multiple Google accounts, make sure you’re accessing the settings for the correct account.
- Select Create a passkey.
- Create a passkey by following the steps provided by your device. The specific options and text can be different based on your operating system and browser.
Sign in to Display & Video 360 with a passkey
- In the Display & Video 360 login page, select the username field. A list of user accounts with passkeys available on the device will be displayed after selecting the username field.
- Select a passkey you’d like to use from the list.
- If you’ve previously created a passkey on the device, follow the on-screen passkey instructions provided by your operating system and browser to unlock the device and verify your identity.
Troubleshoot and resolve common issues
Use passkeys across devices
Sensitive actions like account linking updates or user access changes can require you to confirm your identity with a passkey. If you’re performing a sensitive action on your desktop but your passkey is stored on your phone, follow this "Use Another Device" workflow:
- Start the "Use another device" process by attempting a sensitive action on your desktop. A "Confirm it’s you" prompt will appear.
- Select Use another device or A different phone/tablet. A QR code will appear on your desktop.
- Use your phone’s camera to scan the QR code. Your phone will prompt you for your biometric, such as your face or fingerprint.
- Complete the biometric check on your phone and your desktop browser will automatically refresh and authorize the action.
If your passkey is on a hardware security key, insert your security key after the QR code appears. Follow the prompts on your screen to complete verification. The specific options and text can be different based on your operating system and browser.
Use passkeys on your local device
If you can’t create a passkey on your local device, try one of the following methods:
- You can use the "Use another device" workflow to scan a QR code to save a passkey to your iPhone.
- You can save a passkey to a hardware security key, then use that security key to sign in to your Display & Video 360 account on any other computer.
Remove a passkey on a lost or stolen device
If you lose a device with a passkey for your Google Account and believe someone else can unlock it, you can immediately revoke the passkey in your account settings. It’s recommended that you also have a recovery phone and email on your account to increase your chance of recovering it in case someone gains unauthorized access.
- On a device you’re able to access, sign in to your Google Account.
- Select Security & sign-in.
- Under "How you sign in to Google", select Passkeys and security keys.
- Select Remove
next to the passkey you want to delete.
Fix a passkey that doesn’t show up at sign in
If you have a passkey on your account that doesn’t show up when you sign in:
- Check if the device with the passkey has screen lock turned on.
- Go to your Google Account Security & Sign-in.
- Check if you turned on "Skip password when possible".
To sign in without a passkey, select Try another way. This lets you skip the passkey option and go back to your earlier sign in choices. If you choose Try another way often, Google reflects your preferences and offers the passkey option less frequently. You can change this by repeatedly signing in with passkeys.