Import errors
These errors may appear when you attempt to import your metadata file. You must correct each one and then reupload the metadata file to achieve a successful import:
| Error |
Solution |
|
Invalid date
|
- Confirm you are using one of the following supported formats: YYYY-MM-DD, YYYY-MM, or YYYY. 07-1988 would not work, for example
|
|
Invalid encoding
|
- Applies to the CSV file format which only supports UTF-8 encoding. Convert to CSV file using Google Sheets to correct problem
|
|
Row is malformed
|
- Applies to the CSV file format. Make sure that your columns (tabs) with the required attributes are correctly aligned above the rows of data; often there will be either an extra tab or a missing tab
|
| Missing required fields |
- Be sure to include all the mandatory fields
|
| Empty cells |
- Do not put "null" or "n/a" in required fields or cells: just leave them empty
|
| Column headings |
- Do not use column headings that are not defined in our feed specification. They have to be exactly the same otherwise the dashboard doesn't recognise the field name
|
Content issues
After successfully uploading your metadata file, remember to check your 
Items manager for any of the folllowing issues:
| Issue |
Solution |
|
Missing file
|
- Upload the correct file to the Google Developers Console (accessed via the advanced import dialog in the content manger)
or
- Correctly specify the filename in your metadata file and re-upload
Note: The filename is case-sensitive, for example: image.jpg is different from image.JPG
|
|
Broken image
|
- The image file is somehow corrupted, or not a supported media format. Fix or convert to a supported format, then re-upload the image
- If the image filename changed, correct the name in the metadata file and re-upload
|
|
Missing video
|
- Confirm that the video has been uploaded to YouTube, verify video ID and settings (should be set to "unlisted" or "public")
|
|
YouTube video private
|
- Update the video privacy setting to "unlisted" or "public"
- Ensure embedding has not been disabled in the YouTube video settings
|
|
An item's title appears twice
|
- If an item has subitems, the title does not need to be repeated in the subitems. Please assign a distinct title for each item and subitem
|
