Purchase Orders FAQs

Yes. At Google we have a saying, No PO, No Pay. :-) But on a serious note, no work can be performed until a PO is issued. Invoices must reference a corresponding PO number and invoices without a valid PO number will be returned unpaid.

Don’t panic. Simply contact the Google employee who requested your goods or services and ask for your PO number. Keep this number handy!

The status of PO changes as it gets processed from Google ERP systems to Ariba.

Shown below are the various status associated with PO:

The status of Goods Receipt changes as it gets processed from Google ERP systems to Ariba.

Shown below are the key changes in the Goods Receipt status:

• Received: Denotes that all line items have been received
• Partially Received: Denotes that some of the line items have been received
• Returned: The order is a duplicate of another order; it will not be filled

Please update your supplier name (steps to update your account can be found here), then reach out to your Google point of contact to update the existing POs.

As a result of Alphabet/Google's transition to SAP as its core financial system, suppliers received new SAP purchase orders the week of May 3 to replace active purchase orders previously received from Alphabet/Google. Suppliers should have received system-generated notifications that legacy purchase orders have been cancelled, as they will be replaced by new SAP purchase orders. Review additional purchase order changes here under “Updates to existing POs/PO Conversion”.

Please contact us using the button below if you have not received a copy of your SAP purchase orders. 

Please include the new SAP purchase order number that was generated the week of May 3rd when invoicing. The legacy PO number will be included in a note on the SAP purchase order.

Replacement SAP purchase orders will reflect the unpaid balance of the original purchase order.

Please reach out to your Google point of contact to make any PO edits and create a new version of the purchase order.