Notification

We’re aware that Google Cast is temporarily unavailable on certain VIZIO TV models (2016-2020). A fix will roll out to impacted models in the coming weeks. Models after 2020 continue to work as intended. For updates, please refer to the Google Nest Community. We apologize for any inconvenience.

Update download delay with certain Wi-Fi routers

Space-time block coding (STBC) is an optional feature in 802.11ac. It allows a transmitter to transfer multiple copies of data streams using a number of antennas. It also allows a receiver to select the best copy of data among those multiple copies to improve reliability. There's an inter-operability issue between Google Nest or Home devices and certain models of 802.11ac routers that use this feature on 5 GHz Wi-Fi. This could result in a slow download of the initial Over-the-Air Update (OTA).

If your router is on the list below, factory reset your speaker or display and set it up again on 2.4 GHz Wi-Fi. Once setup and update are complete, you can switch back your speaker or display to a 5 GHz Wi-Fi network using the Google Home app.

  • TPLink Archer C7 v1 or v2
  • Netgear R6100, 6200, or 6300
  • Asus RT_AC66U or RT_AC68W
  • Buffalo WZR_D1800H

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Main menu
3655231499632827365
true
Search Help Center
true
true
true
true
true
85561
false
false
false
false