Notification

We’re aware that Google Cast is temporarily unavailable on certain VIZIO TV models (2016-2020). A fix will roll out to impacted models in the coming weeks. Models after 2020 continue to work as intended. For updates, please refer to the Google Nest Community. We apologize for any inconvenience.

Check Google TV Streamer and Chromecast hardware warranty status and file a claim

If your Google TV Streamer or Chromecast device becomes defective through no fault of your own, you may be able to return it for replacement, repair or refund, at Google’s discretion. Accidental damage isn't covered under warranty.

Important: Warranty terms can vary based on the country or region where you bought your device. You can get online and phone support everywhere we sell Google TV Streamer and Chromecast devices. To review the terms of your warranty, visit the Google Hardware Warranty Centre.

Step 1. Check your device's warranty status

The interactive warranty checker helps you check your warranty coverage, find solutions to common device issues or connect with our team.

Tip: You must be signed in to your Google Account to use the interactive warranty checker.

Step 2. File a warranty claim

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