When replacing managed ChromeOS devices, your organization might choose to sell your current devices to another organization or third-party refurbishing partner. To make sure that the new owner can effectively manage these devices, it is important that you remove device management prior to selling them.
Deprovisioning removes management
The only way to completely remove administrative control from managed ChromeOS devices is to deprovision them from your organization’s account. While turning off the requirement to re-enroll devices might allow them to be used as personal devices, subsequent management features are affected.
Purchasing devices that have not been deprovisioned
If you’ve purchased devices with intention to manage them, but they have not been deprovisioned by the previous organization, devices will not successfully enroll. The process will fail with the error message:
This device cannot be enrolled to the organization your account belongs to because the device is marked for management by a different organization.
To resolve this issue, you must contact the device seller—either the original customer or a third-party reseller—and have them complete the deprovisioning workflow.