Wi-Fi point won’t connect, has correct network and password

Have goggle router with 3 points, all have correct network and password, but only 2 connect to Wi-Fi.

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All Replies (2)

Michael Daniels

Platinum Product Expert

Jan 8, 2025

This is the Google Chat Forum if your question is indeed for the Google Chat then:

What are you trying to do exactly in or with the Google Chat ?

Can you give us more information about your issue with the Google Chat ?

Also can you give us a screenshot to help us better help you for your issue with Google Chat.

Thank you Donna Mackay for reaching out to us in the Google Chat Forum

If this is not what you are asking, I may have misinterpreted, be sure to write back.

Hope this helps,

Michael D

Donna Mackay

Original Poster

Jan 8, 2025

Hi Michael,

The Google Wi-Fi point that won’t connect to the internet shows the network name for the wifi in the device settings. But shows the correct network name and password on the network settings.

Donna Mackay

Original Poster

Jan 8, 2025

Hi again,

The other thing I noticed is that it doesn’t show up when I test the mesh.

PeggyK

Diamond Product Expert

“To know what you know and know what you do not know — this then is wisdom."

Jan 9, 2025

Hi Donna,

For issues with Google Wifi, you should post in the Google Nest help Community:

https://googlenestcommunity.com/