Verify your business on Google

To verify your business, you can record a video that shows your business info. If your business is eligible, we recommend that you use this option.

Learn how to verify your business with a video recording.

Important: To get your verification code, make sure you can answer your business phone number or receive text messages. Interactive Voice Response (IVR) systems won’t get the code.

1. Go to your Business Profile.
2. Select Get verified Phone or SMS.
3. Answer the call or open the text with the code.
4. On your profile, enter the code.

Important: Make sure you can use the email address in the verification screen.

1. Go to your Business Profile.
2. Select Get verified Email.
3. Follow the steps in the email.

• Make sure you have a device that supports live video calls.
• Make sure you're at your business and can show your location and ownership during the call. For example, be prepared to show:
  • Your current location: Show outside signs, nearby businesses, or a street sign that confirms your business location.
  • Your business or equipment: Show your products, branded equipment, marketing materials, or tools you use to serve customers.
  • Proof you manage the business: Show access to employee-only areas or items like a cash register, kitchen, storage room, or non-sensitive business documents. You can also use your keys to open your facility.

1. Go to your Business Profile.
2. Select Get verified Live video call Next.
3. Choose your language.
4. To start a text chat with a support representative, select Start call.

• When a support representative is ready, they’ll help you join a video call.
• To show your business location and ownership, use the camera on your device.

Important: Verification through postcard isn’t available for all businesses. We recommend that you try the options available to you. If you’re still unable to verify your business, contact support.

If verification through mail is available in your Business Profile and you choose this method, we’ll mail you a verification code. To confirm that your business is at the listed address, you must enter the code on your profile.

1. Go to your Business Profile.
2. Select Get verified Postcard.
3. Make sure your business mailing address is correct.
4. Request the code.

Tip: Most codes arrive within 14 days.

Important:

• Keep the verification code secure.
• Google will never ask for your verification code.
• Do not share the verification code with anyone, even with those who manage your Business Profile.

1. Go to your Business Profile.
2. In the "Code" field, enter your 5-digit verification code.
3. Select Submit.