Sign in to your Google account for faster, more accurate help. We can confirm it's you and prefill few details to save you time.Contact Authorized Buyers support* Required fieldI'd like help with *Select oneAccount accessAPI quotaCreativesDealsFiltering assistInventory matchesQPS & peeringReportingRTB calloutsMy issue is not listedSpecifically *Select oneGoogle Cloud StorageAccount loginREST APISnippet status reportReporting in the UIBilling informationMy issue is not listedSpecifically *Select oneEditing pretargeting setupTargeted vs. actual inventory discrepancyManaging user listsMy issue is not listedSpecifically *Select oneUploading creativesCreative statusFiltered creatives reasonsFalse disapprovalsClick-through functionalityUnderstanding disapproval reasonsCreative quota limit reachedCreatives not deliveringMy issue is not listedSpecifically *Select oneDrop in callout volumesThrottled calloutsFiltered calloutsIncreasing callout volumeMy issue is not listedSpecifically *Select oneReporting discrepancyQuery ToolRTB reportingMy issue is not listedSpecifically *Select oneEditing QPS volumeChecking QPS healthQPS adjustmentsSetting up peeringPeering and latenciesMy issue is not listedSpecifically *Select oneDeals not transacting/deliveringSetting up dealsWhere to look for dealsTroubleshooting dealsMy issue is not listedSpecifically *Select oneAPI quota adjustmentsUnderstanding API quota notificationsMy issue is not listedBuyer creative IDs Is this creative for Russia or China? *Select oneYes, RussiaYes, ChinaNoBuyer creative IDs * Pretargeting configuration IDs Server endpoints Server URL & Maximum QPS volume * Add additional fieldServer URL & Adjustment requested * Add additional fieldFor a large number of adjustments, please download and fill in this spreadsheet (.xlsx) and attach the file at the end of this form.Callouts reports or graphs Trading locationU.S. EastU.S. WestEuropeAsiaReport name Dimensions Metrics Report typeSelect onePerformance ReportSnippet Status Report (SSR)Deal ID * Deal ID Deal name Specify your issue *Select oneLost access to accountWant to add a new userEmail address of the user who lost access * Email address of the new user * Subject * Full description *Please enter a full description of the problem.Account ID *?Find your account ID Name * To avoid delays, please use a customer ID that's linked to your account Additional email addresses to be copied on this inquiry Add additional fieldPlease enter a valid email address.Submit an attachment For security reasons, our Support Team cannot disclose any information regarding an account to non-account users. Requests from non-account users may require additional verification, and subsequently a delay in processing. SubmitSubmittedEdit requestDownload submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email. Additional info OK Your email has been sentThanks for reaching out to the Exchange Platform Support Team. An email has been sent to our team with the ticket ID: $CASE_ID. We will respond to your issue soon. Edit requestDownload submissionVerify your email now: Click the link in the confirmation email to avoid delays. Review recommended channel Email Chat Recommended Continue with email Switch to chat