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Why is my app not accessible to my users?

You app may not be accessible to your users for the following reasons:

Reason 1: Your app may be locked because you have more active users than purchased licenses. This video guides you how to check your active user count and purchase the necessary licenses to resolve the issue.

Action 1: Check the number of active users

Reason 2: Your apps may be blocked if you have more than 10 users in any of your prototype apps

Action 4: Your apps may be blocked if you have more than 10 users in any of your prototype apps

Reason 3: Your apps may be blocked if you are using any premium features that are not on your current plan.

Action 5:Your apps may be blocked if you are using any premium features that are not on your current plan.

Reason 4: Your app may be blocked after deployment on a free plan. This video guides you through returning your app to prototype state to resolve the issue.

Action 2: Return the app to prototype state

Reason 5: Your app is paused. Resume the paused app

Action 3: Resume the paused app

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