Google provides translated versions of our Help Centre, although they are not meant to change the content of our policies. The English version is the official language that we use to enforce our policies. To view this article in a different language, use the language drop-down at the bottom of the page.
Suspicious payment activity isn’t allowed under Google Ads billing and payment policies. Google Ads can suspend your account or limit how much it can spend if anything strange or wrong is detected with your payments.
Why this isn’t allowed
- It could be a sign of fraud: Google Ads wants to protect you and your customers from scams and unauthorised charges.
- It can be connected to other harmful activities: Suspicious payments can be a sign of other things that break our rules, like creating fake accounts or trying to trick people with misleading ads.
Examples (non-exhaustive):
- Using stolen credit card numbers to pay for Google Ads
- Using someone else’s identity to apply for monthly invoicing terms on Google Ads
- Suspicious signs like suddenly using several new credit cards, having payments declined or chargebacks, and unclear credit card ownership or billing details
Best practices
- Use a valid payment method: Make sure you’re using a payment method that you own or have permission to use.
- Verify your identity: Make sure that you complete advertiser verification if requested.
- Verify your payment information: Make sure that you complete payment verification if requested.
Tips for submitting your appeal
- Follow best practices: Implement the best practices provided here if you haven’t already.
- Explain your situation: Give details about who owns the payment method listed on your account or explain any declined payments or chargebacks.