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Policy violations in scope for Restricted Access Features (RAFs)

The following violations will result in a 'strike' and can affect an account’s Restricted Access Features (RAFs) eligibility:

  • Any five (5) RAF in-scope policy violations, or:
  • Any single RAF in-scope policy violation that is deemed egregious. Egregious violations exhibit one or more of the following characteristics:
    • Significant scale of impact.
    • A notable failure to adhere to best practices or implementation guidance, whether intentional or due to neglect.
    • Particularly deceptive or misleading to users or to Google.
    • Directly attributable to advertiser harm.

Strike incidents are documented for a two-year duration following the most recent reported strike.

Disallowed behaviours and examples

Disallowed behaviours leading to policy violations Normal example

(5 policy violations = 1 strike)

Egregious example

(1 egregious policy violation = 1 strike)

Acquiring traffic from non-compliant sources

For more information on best practices for acquiring traffic, refer to Related Search for your content pages.

Promises are made but not clear or explicit, such as:
  • Graduate education should be affordable! Let’s go!

Specific information is promised (but not tangible gifts/offers), such as:

  • See a list of top doctors near you! (but no list of real doctors is made available to users)

Concrete and explicitly stated impossible to fulfil promises. Examples include, but are not limited to:

  • Free of cost or cash offers
  • Promise to hire
  • Unreasonably cheap offers (brand new vehicle for £1000)
  • Promising loans
  • Promising admission
  • Misrepresentation of identity (e.g. 'We’re hiring drivers today!' if you are not a hiring agency)
  • Specific promises outside of your control (e.g. 'Open a PNC high-yield savings account with no credit check!')
Displaying more search ads than search results Some organic results are available, but there are more ads than organics.
  • No organic results
  • Organic results that are wholly irrelevant to the query
Placing Product-Integrated Feature (PIF) or Related Search for content units in a manner that encourages accidental clicks or relies on deceptive implementation

Cases where there may be content on the page but it provides little alternative value to the related search unit, such as:

  • Lack of title
  • No relevant content above the related search unit
  • Using phrases such as 'search now for the best offer', 'click here', etc.
  • Drawing attention by using arrows or other objects that direct users to click
  • Irrelevant content

The PIF or related search unit is the obvious focal point of the page and is positioned in a manner that draws unnatural attention or encourages accidental clicks, such as:

  • No other visible content other than the PIF unit
  • Content is fully obscured or requires action from the user to reveal
Inaccurate declaration of the referrerAdCreative (RAC) parameter

The general meaning is still captured, without any key details missing, such as:

Real upstream ad creative served to users:

  • Cheap cruises to the Bahamas for seniors

referralAdCreative provided to Google:

  • Affordable cruises to the Bahamas
  • Affordable cruises
  • Cheap cruises for seniors

Key details are omitted or misrepresented, in a way that meaningfully alters Google’s understanding of the true upstream ad creative, such as:

Real upstream ad creative served to users:

  • Free of cost cruises to the Bahamas

referralAdCreative provided to Google:

  • Bahama cruises
  • Cheap cruises to the Bahamas

Real upstream ad creative served to users:

  • We're hiring, £100/hr IT jobs

referralAdCreative provided to Google:

  • IT Jobs
  • Find IT jobs now
  • High-paying IT jobs

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