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Address (PIN) and phone verification

Make sure that your payment address is valid

You need to provide a valid payment address to complete address verification. This article provides additional information about what is a valid payment address and country-specific tips for providing a valid address.

What is a valid payment address?

A valid payment address is one that can receive international standard post.

Country-specific tips for addresses

Below you'll find tips on what is a valid payment address in your country.

 

Make sure that your payment address is written in the local official language and includes all the information necessary for international standard post to arrive.

Make sure that you include the 'postcode', 'Xiao Qu name', 'building number', 'floor number' and 'unit number' in your mainland China address.

Don't fill in the Hong Kong address in your China registered account.

Make sure that you include the 'area name', 'district name', 'building number', 'floor number' and 'unit number' for your Hong Kong address.

Don't fill in the mainland China address in your Hong Kong registered account.

Make sure that you include the 'postcode' of your Indonesia payment address for letter delivery.

Make sure that you include the seven-digit Japanese postcode in your payment address for letter delivery.

Make sure that you provide the payment address with a six-digit Singapore postcode in English.

Make sure that you include the seven-digit Indian postcode in your payment address for letter delivery.

Make sure that you include the five-digit Pakistani postcode and fill in your phone number in your payment address for letter delivery.

Make sure that you include a valid UK postcode in your payment address for letter delivery.

Make sure that you include the five-digit Vietnamese postcode in your payment address for letter delivery.

Make sure that your payment address is a Coding Accuracy Support System (CASS) verified address and includes a city and state name, as well as a valid postcode.

Make sure that you include an eight-digit Brazilian postcode in your payment address

Make sure that you include a five-digit Mexican postcode, 'neighbourhood name', 'house number or building name', 'floor number' and 'unit number' in your address details.

Select your billing country to view the correct payment address information for letter delivery.

Check recommended address examples

You can also check the recommended address examples from Universal Postal Union Postal Addressing Systems. Select the English name of your district from the drop-down and click Download to get the address template PDF file.

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