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Oct 2, 2023

ads are not being served in 1 of our apps. they were working on thur last week, but fri they stopped

for one of our apps, ads are being served, but for another one (with more traffic) ads have stopped being shown. we have changed nothing in the apps. 

we were starting the process of adding in mediation networks but hadn't finished yet

we also checked and we have no issues listed in the policy center

also our test ads work
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Last edited Oct 2, 2023
All Replies (4)
Oct 3, 2023
Hi,


*** MUST ALL THIS THINGS TO BE DONE FOR YOU CAN SHOW ADS ***
 
1. Each AdMob account must be associated with both an AdSense account and a Google Ads account. AdMob uses each of these accounts to manage certain parts of your AdMob account:

How does AdMob use AdSense & Google Ads?

Admob / AdSense / Google ads > recommend register on the same mail (all 3 accounts)

2. Google Ads

A .Manage access to your Google Ads account > add the your email (admob) to be admin guide >

https://googlesupport.serverhump.com/google-ads/answer/6372672

B. to be sure you have payment active can follow on this guide > https://googlesupport.serverhump.com/google-ads/answer/9357347
 
3. AdSense  

A. check the next your page
 
4. Admob

A. check the next your page
https://googlesupport.serverhump.com/admob/answer/7591161

B. Provide your tax information

3. Have you integrated the Google Mobile Ads SDK correctly?          
Take a look at the sample apps available for Android and iOS.
 
Sample apps show how to use the Google Mobile Ads SDK to place ads into apps. 
 
 
 

you succeed to show test ads? 

4. Enable SKAdNetwork to track conversions (for IOS)

https://developers.google.com/admob/ios/ios14
  
 
6. Have any error? Policy center
 
7. Check the eCPM floor settings not on high (recommend all prices)
 
8. Is your app crashing? Check for crashes and application not responding (ANR) errors for your apps (AndroidiOS).  
 
9. Change the next:

Admob > setting > Account Information > seller information > change to > Transparent
 
10. Enable user metrics for your apps (its active?)
 
11. Your app live on the store play google/ Appstore and linked?
Link your app to an app store
 
12.  Admob > Apps > your app > Approval status > it's on "Ready"?

13. In the play console the status on "Yes, my app contains ads" ?

(under title "ADS")
https://googlesupport.serverhump.com/googleplay/android-developer/answer/9859455

The ads need start show, it can take few weeks or less if don’t show after few weeks? Check again the all things and to be sure all done.

 
Oct 11, 2023
It's interesting that ads are still being served in one of our apps, but for the other one, which has higher traffic, ads have suddenly stopped, even though we haven't made any changes to either of the apps.
Nov 9, 2023
I am also facing the same issue with my website (FL Studio Mobile APK + OBB Free Download) and want a solution for it.
Nov 28, 2023
One of our apps is no longer displaying ads, but another app is still functioning normally. We haven't made any changes to either app, and test ads are still working. We're in the process of adding mediation networks, but we haven't finished yet. There are no policy violations listed in our salary account.
Last edited Nov 28, 2023
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