Add and edit users

This article describes how to manage users in Google Ad Manager, outlining the requirement for a Google account for each user and the necessary permissions to add or edit them. It also discusses notification settings, canceling invitations, editing user details (excluding email addresses), and deactivating users to remove their access.

On this page:

• Add new users
• Cancel invitations
• Edit users
• Deactivate users (Remove access)

Users are people who can view or manage orders, line items, and other items in your Ad Manager network.

Each Ad Manager user must have a Google Account. If the person you add already uses a Google product, such as Gmail or Google Ads, they already have a Google Account.

Requires permission The ability to view and edit user role permission in Google Ad Manager is only available to users with a user role that includes the Edit users, roles, and teams in Admin tab permission. The "Administrator" user role includes this by default, but it's possible for a custom role to also include this permission. If you aren't an administrator, you can learn more about this role and what to do next.

Troubleshoot an access issue

Add new users

1. Sign in to Google Ad Manager.
2. Navigate to Admin, then Access & authorization, and then Users.
3. Click New user.
4. Enter user information.
5. Select a user role.
6. (Optional) Add teams.
7. Click Save.

About notification settings
If you're in Austria, Germany, Greece, Luxembourg, Norway, or Switzerland, you must confirm the following notification settings via an email you'll receive after turning them on:

• "Optimization tips, best practices and other relevant information"
• "Be invited to opportunities to share feedback and participate in market research to help improve Ad Manager"

• Accepted invitations: An invitation can only be accepted once.
• Invitation expiration dates: Invitations expire in about a month. If the recipient fails to accept in time, the user is deleted. Create the user again to send a new invitation.

Cancel invitations

You must cancel invitations before a user accepts. If you don't, you can deactivate users.

1. Sign in to Google Ad Manager.
2. Navigate to Admin, then Access & authorization, and then Users.
3. Find the user whose invitation you want to cancel.
   Note: The status is "Pending" for invited users.
4. Click the name of the user to go into the user's details.
5. Click Cancel invitation.
   The user's invite is immediately canceled. 

Edit users

You can edit every user attribute except their email address.

1. Sign in to Google Ad Manager.
2. Navigate to Admin, then Access & authorization, and then Users.
3. Find the user you want to edit.
4. Click the name of the user to go into the user's details.
5. Edit user information.
6. Click Save.

Deactivate users (Remove access)

When you deactivate a user, their access to your Ad Manager network is immediately revoked. Their scheduled reports will also stop delivering, and any recipients of these reports will be notified by email that the delivery has ended. This is the standard method for removing a user's access if, for example, an employee leaves the company or if you need to address security concerns.

1. Sign in to Google Ad Manager.
2. Navigate to Admin, then Access & authorization, and then Users.
3. Find the user you wish to remove access for in the list.
4. Click on the name of the user to open their details.

5. In the top-right corner of the user's profile page, click the status dropdown (it will likely show "Active") and select Inactive.

   This change is saved and applied immediately. The user will no longer be able to sign in to your Ad Manager network. To re-grant access, you can change their status from "Inactive" back to "Active."