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Tips for retail

Google Workspace productivity guide

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Securely create & manage company assets

The amount of digital content created and managed by retailers continues to grow exponentially. Publish lookbooks for the latest product line. Manage rich-media assets like images, logos, and videos across every retail channel and with your agencies. Create and distribute catalogs. Google Drive syncs to the cloud so everyone’s always accessing the most up-to-date content, and its sharing features and access controls make working with external ad agencies and vendors simple and secure.

Customer story

Astley Clark

Manage store tasks & schedules online

Tracking tasks and schedules across multiple stores and hundreds of employees can be time consuming. Use Google Sheets and Google Calendar together to create a dynamic schedule—plan and distribute tasks, track their completion, manage exceptions, and more—all in one place. Store employees can access these schedules remotely from their mobile devices or through any web browser. Need feedback or updates on a task? Employees can directly add comments and change their statuses in Sheets.

Customer story

Specsavers

Train your store employees anytime, anywhere

Training store employees across many locations, shifts, and products? It’s easy to create a self-service training portal. Just store all your product-launch videos, marketing campaigns, promotions, return policies, and safety procedures in Drive or a shared drive, then embed these stored files in Google Sites. If you need live training, conduct a virtual class across the globe with Google Meet to save time and travel costs. You can record the training to make it available later, or you can create training classes in Google Vids. By granting Vids access to your training portal files, you can automatically incorporate relevant content into your videos. 

Customer story

Commune Hotels

Improve customer service

Provide store associates with the tools they need to best serve customers from the store floor. Whether answering customer questions or providing recommendations, store associates can use their phones or tablets to access product specifications, promotions, videos, and FAQs stored in Drive. If store associates need other expert opinions, they can reach out to their peers by posting a question in a Google Chat space.

Customer story

Design Within Reach

Train your plant workers anytime, anywhere

Training workers across many locations, shifts, and products? It’s easy to create a self-service training portal. Just store all your product launch videos, marketing campaigns, promotions, plant return policies, and safety procedures in Drive, then embed these stored files in Sites. If you need live training, conduct a virtual class across the globe with Meet to save time and travel costs. You can even record the training to make it available later.

Customer story

Roche Group

Manage store operation processes online

Streamline your business processes by moving all your operations and processes online. With Google Forms, you can create electronic forms for product recalls, time off requests, supply orders, acknowledgements of company policies, and more—in just minutes. These forms are easy to update and can be accessed from kiosks, computers, or mobile devices.

Customer story

Celio

Centralize key assets

Keep all internal news, executive blog posts, project schedules, product documents, local and store-wide promotions, online forms, training content, and more in a single Sites website. Now your organization has a one-stop destination for all important information, which any employee (or just a select group) can access anytime.

Recruit & onboard store employees quickly

When retailers experience high employee turnover, shortening the recruiting and onboarding process improves the bottom line. After interested candidates submit their information through Forms, you can conduct interviews with your top choices from anywhere in the world with Meet. Let Gemini in Meet take notes for you so you can focus on the interview. Then, streamline the onboarding process with a Sites website containing new employee checklists and onboarding tasks.

Bring products to market faster

Collaborate and share product designs, mock-ups, quality guidelines, and Key Performance Indicators (KPIs) in a secure workspace using Drive or shared drives. Manage activities with a shared task list in Sheets or a shared team calendar. Hold live video meetings with your suppliers in Meet to improve communications and reduce cycle time. For quick responses and feedback, send chat messages to your team using Google Chat.

Customer story

OVS

Manage & track store construction projects

Stores are constantly changing their physical footprint. Whether you’re opening a new store or rebuilding your space, coordinating every task with various internal departments and outside contractors is a challenge. Collaborate on task assignments and timelines in shared spreadsheets and calendars. Different locations between teams isn’t an issue either—just hold virtual meetings anytime, anywhere with Meet.

Customer story

Tory Burch

Use generative AI at work

If your organization supports it, you can use the artificial intelligence add-on, Gemini for Google Workspace. Use Gemini directly in Google Workspace apps like Docs, Sheets, Slides, Meet, Vids, and Gmail, to help you write, visualize, organize, and connect. You can also use Gemini as a standalone experience at gemini.google.com

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Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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