Release and reclaim a Voice number

When you have a number that you don’t want to use anymore, you can remove it from your Google Voice service. If you accidentally remove a number or want to reclaim a number, you can get it back. You have at least 30 days to reclaim a removed number. You can do this for numbers provided by Google Voice, but not ported numbers transferred from other service providers.

Release a Voice number

When a number is unassigned, you still have control over that number until it is released.

1. In the Google Admin console, go to Menu  AppsGoogle WorkspaceGoogle Voice.

   Go to Google Voice

   Requires the Google Voice Admin role.

2. On the left, click Numbers.
3.  Check the boxes to select the numbers to release.
4. Press Release selected numbers.
5. Press Release numbers to confirm in the dialog.

Reclaim a Voice number

1. In the Google Admin console, go to Menu  AppsGoogle WorkspaceGoogle Voice.

   Go to Google Voice

   Requires the Google Voice Admin role.

2. On the left, click Users.
3. Point to the user that you want to assign a reclaimed number to and click Edit.
4. Assign the user the country or region and service address for the number that you want you reclaim.
5. In the Google Voice number field, click Change.
6. Click Add a filterNumber source. Make sure Recently Released box is checked and click Apply.
7. (Optional) In the Search field, enter the number that you want to reclaim and click Search.
8. Next to the recently released number, click SelectAssign.