Clear Review cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Clear Review

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You must be signed in as a super administrator for this task.

Step 1: Set up Google as a SAML identity provider
Before you begin: Have your Clear Review subdomain ready. This value is available in your Clear Review sign-in URL, for example, https://{your-domain}.clearreview.com/.
  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Add appand thenSearch for apps.
  3. For Enter app name, enter Clear Review.
  4. In the search results, point to Clear Review and click Select.
  5. In the Google Identity Provider details window, for Option 2: Copy the SSO URL, entity ID, and certificate:
    1. Next to SSO URL, click Copy and save the URL.
    2. Next to Entity ID, click Copy and save the ID.
    3. Next to Certificate, click Copy and save the certificate.
      You need these details to complete the setup in Clear Review.
  6. Click Continue.
  7. On the Service provider details page, for ACS URL and Entity ID, replace {your-domain} with your Clear Review subdomain.
  8. Click Continue.
  9. In the Attribute Mapping window, click Select field, and map the following Google directory attributes to their corresponding XXXX attributes:

    Google directory attribute Clear Review attribute
    Basic Information > Primary Email EmailAddress
  10. (Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
  11. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  12. Click Finish.
Step 2: Set up Clear Review as a SAML 2.0 service provider
  1. Open an Incognito browser window, go to the Clear Review sign-in page, and sign in with your Clear Review administrator account.
  2. On the side, click Admin.
  3. For Single Sign-On Settings, click Change.
  4. Enter the following information that you copied in Step 1:
    1. For Issuer URL, enter the entity ID.
    2. For SAML2 Endpoint, enter the SSO URL.
    3. For X.509 Certificate, paste the certificate.
  5. Click Save.
Step 3: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Clear Review.
  3. Click User access.
  4. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  5. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Learn more about organizational structure.
  6. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
  7. Ensure that the Clear Review user account email domains match the primary domain of your organization’s managed Google Account.
Step 4: Verify that SSO is working

Clear Review supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Clear Review.
  3. In the Clear Review section, click Test SAML Login.

    The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.

Verify service provider-initiated SSO

  1. Close all browser windows.
  2. Go to the Clear Review sign-in page and sign in with your Clear Review administrator account.
  3. Click Clear Review.
  4. Enter your Google Workspace email address and click Clear Review.
    You should be redirected to the Google sign-in page.
  5. Select your account and enter your password.

After your credentials are authenticated, the app should open.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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