Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.
Use SAML to set up SSO for SurveyMonkey
You must be signed in as a super administrator for this task.
Before you beginBefore you can set up SSO, you need to send Google identity provider information to SurveyMonkey. To do so, complete the following steps:
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Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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In the Set up single sign-on (SSO) with Google as SAML Identity Provider (IdP) section, download the identity provider metadata.
- Send an email to SurveyMonkey support and ask them to turn on SSO for your account. In the email, include the identity provider metadata and ask for a domain name for your organization, the ACS URL, and the entity ID.
- Wait for SurveyMonkey to set up SSO on your account and provide you with a domain name for your organization, the ACS URL, and the entity ID. You need these values to complete the next steps.
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Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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Click Add app
Search for apps.
- For Enter app name, enter Survey Monkey.
- In the search results, point to Survey Monkey and click Select.
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In the Google Identity Provider details window, click Continue.
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On the Service provider details page, check the Signed response box.
When the Signed response box is checked, the entire SAML response is signed. If the box is unchecked, only the assertion is signed. -
Click Continue.
- In the Attribute Mapping window, click Select field and map the following Google directory attributes to their corresponding SurveyMonkey attributes. The FirstName, LastName, and Email attributes are required.
Google directory attribute SurveyMonkey attribute Basic Information > First Name FirstName Basic Information > Last Name LastName Basic Information > Primary Email Email -
(Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
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(Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the corresponding groups attribute name of the service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
- Click Finish.
Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).
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Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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- Click Survey Monkey.
- Click User access.
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To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
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(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Learn more about organizational structure.
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(Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
- Ensure that your SurveyMonkey user account email domains match the primary domain of your organization’s managed Google Account.
SurveyMonkey supports both identity provider-initiated and service provider-initiated SSO.
Verify identity provider-initiated SSO
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Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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- Click Survey Monkey.
- In the Survey Monkey section, click Test SAML Login.
The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.
Verify service provider-initiated SSO
- Close all browser windows.
- Go to https://surveymonkey.com/user/sso/{your_domain} and replace {your_domain} with the domain SurveyMonkey gave you.
You should be redirected to the Google sign-in page. - Select your account and enter your password.
After your credentials are authenticated, the app should open.
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