When you sign up for Google Workspace or Cloud Identity, you provide a domain name that becomes the primary domain associated with your account. You and your users get usernames and email addresses at this domain. You can change the primary domain of some Google Workspace and Cloud Identity editions.
Do I really need a new primary domain?
Changing your primary domain isn't always necessary—and it's an involved process.
Changing your primary domain is generally only necessary if you:
- Would like your users to sign in to their accounts using a new primary domain name.
- Lose ownership of your old domain and would like to remove it from your account.
- Would like consistent branding when sharing in Google Drive and using Google Calendar. Files and invitations always show the primary email address of the user.
- Use Google App Engine, which signs in user accounts on the primary domain.
Depending on your needs, you might simply add your other domain as a domain alias or an additional domain.
You can't change your primary domain if...
- You purchased your domain when you signed up for Google Workspace.
- You're still in your free trial period and signed up with the wrong domain. You need to cancel your trial.
- Your domain is unverified. You can verify your domain or cancel your trial.
- You are a Google Workspace or Google Cloud reseller.
- You have G Suite legacy free edition.
Contact support for help with changing the primary domains for these services:
- Google Meet hardware
- Kiosk & Signage Upgrade
- Google Workspace for Nonprofits
- Chrome Enterprise Upgrade or Chrome Education Upgrade licenses purchased through an authorized partner
- Standalone Chrome Enterprise Upgrade purchased through an authorized partner, Chrome Enterprise trials, and standalone Chrome Education Upgrade
For details, go to Contact Google Workspace support and Google Cloud support information.
We just want email addresses at the new domain
To send and receive mail using an address at a new domain, add the domain as a domain alias. Users still sign in to their account at the old domain, but they can send and receive mail with addresses at either their new or old domain.
To get started, follow the steps at Add a user alias domain or secondary domain.
We really want a new primary domain
Review the requirements and follow the steps in Change your primary domain for Google Workspace.
