Using a team account? Go to Suspend a user from a team account.
As an administrator, you can temporarily block a user's access to your organization's Google services by suspending their account. When you suspend an account, the user's:
- Email, documents, calendars, and other data aren't deleted.
- Collaborators who have been granted access to shared documents will retain their ability to view, edit, and collaborate on those documents.
- New email and calendar invitations are blocked.
Note: If Google suspended an account, rather than an administrator, email might still be delivered, depending on the context of the suspension.
After suspending a user, you can restore the account at any time.
Important: Suspended accounts are still charged at the same rate as active accounts on both the Annual billing plan and the Flexible plan. To avoid charges for a user account you don't need, you can delete it instead.
What happens to a suspended user’s account and data?
- Google Workspace access—Google Workspace services, such as Google Drive files, Gmail, and so on are unavailable to the user.
- Files and calendars—All events created by the user remain visible on invitees' calendars. The user's Google Workspace data, including all file types, Gmail, and calendar data (except for shared calendars) is unavailable to the user. For some data, you can transfer ownership to another user.
- Sites pages—Pages created by the user are unavailable to the user. As an administrator, you can remove the sites.
- Google Vault—All the user's Vault data is unavailable to the user, regardless of any retention settings or holds that might be in effect.
- Google Play—The user's Google Play developer account is unavailable to the user. You can transfer some apps to another developer account, but you can't transfer apps that offer subscription products.
- Google Keep—The user’s Keep notes are unavailable to the user. Shared Keep notes are not available to collaborators.
- Brand account—If your organization uses a Brand Account, any assets owned solely by one user, such as Google My Business listings, and YouTube channels, are unavailable to the user. If there are other owners, the assets are transferred to another owner’s Google Workspace account.
- Non-core services—Content in the user's non-core services, such as YouTube and Blogger, is unavailable to the user.
Before you begin
If you suspend a user's account while they're in a chat in Google Chat, the user can continue to participate until the session is over.
Suspend an individual user
To complete these steps, you need the appropriate User management privilege. Without the correct privilege, you won't see all the controls needed to complete these steps.-
Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
- Go to Menu
Directory > Users.
- In the Users list, point to the user and click More options
Suspend user at the right, as shown below.
Or if the list is long, type in the search bar at the very top to find the user's account page. Then at the left of their account page, click Suspend user. Show me how
- To confirm, click Suspend.
Suspend users in bulk
To suspend multiple users using a CSV file, follow the directions in Add or update multiple users from a CSV file.
After you download CSV template in Step 1, change the name of the New Status [Upload Only] column to Suspended.
