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Add an account for a new user

For organizations with ​Google Workspace or Cloud Identity

Choose how your organization or team signed up for Google Workspace:

  • Domain verified—You verified ownership of your organization's domain
  • Email verified—You verified your business email address

Learn more

For someone to use your team's email-verified Google service—such as Google Workspace Business or Essentials, or Chrome Enterprise)—you need to invite them to join your team. They can join with an existing Google Account, or they can create one when they join. You can invite one user at a time (easiest), or you can invite several users at once using a CSV text file.

Tip: If you're using Essentials Starter edition, you can do these steps here, but you might find it easier to add users from your Team dashboard.

Before you begin

  • If an invitee doesn't already have a Google Account using the email address you sent the invitation to, they'll be prompted to create one.
  • After a user joins your Google service, it might take a few hours for changes in their Google Account to take affect.

If you're using Essentials Starter edition

  • You can invite up to 99 other users to your team.
  • If users are required to sign in using single sign-on (SSO) with Microsoft (OIDC), invited users need a Microsoft account to accept your invitation. Learn more about managing SSO with Microsoft in the Admin console or the Team dashboard.

If you're using a Business edition or Enterprise Essentials edition

  • (Annual Plan customers) Before you add users—either one at a time or in bulk using a CSV file—make sure you have enough licenses for your account. Learn how to get more licenses.
  • (Flexible Plan customers) Adding user accounts automatically increases your monthly payment.

Step 1: Invite people to your team's Google service

  1. Sign in with an administrator account to the Google Admin console.

    If you aren’t using an administrator account, you can’t access the Admin console.

  2. Go to Menu and then Directory > Users.
  3. At the top of the page, click Invite new user.

  4. Enter the user's email address and click Send invite.

    Important: Everyone's email address must be at the same domain.

  5. Repeat these steps for each user you want to invite. 

Step 2: Tell each invited user to...

  1. Open their email invitation.
  2. Click the link to join your team.

    Steps for creating their Google account opens.

  3. Follow the steps to create a Google Account, using the address you invited them with.

    Important: If their address is already used with Google services, like YouTube or Google Analytics, they'll keep using the same Google Account. But it will be converted to a managed account. They might lose access to some services. For details, see one of the following:

  4. Sign in to their Google Account using the email address you invited them with, and a password they'll create themselves.

Step 3: See or cancel pending invitations

To see who hasn't yet responded to your invitation:

  1. Sign in with an administrator account to the Google Admin console.

    If you aren’t using an administrator account, you can’t access the Admin console.

  2. Go to Menu and then Directory > Users.
  3. At the top right, click More and then Pending invites.
  4. (Optional) To cancel an invitation, hover over the user's address and click Cancel invite.
  5. To see all users again, click Clear filters.

Verify your domain for more controls

Currently with your email-verified Google service, you control who can join your team's Google service. If you’re the owner or IT admin for your team's domain name, you can verify you own your domain to get more controls over users' accounts and profiles. For example, you can add profile photos, set passwords, and add employee information to a global directory.

Domain owner or IT admin can: 

Invite several users at once

If you have a lot of users, you can invite them all at once from a .csv file:

Common errors with CSV uploads

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