Upgrade from Voice Starter (for Gmail accounts)

If you have a Google Voice Starter standalone subscription and want to add users or access more features in the Google Admin console, you can upgrade to Google Workspace with a Voice Starter add-on subscription.

Step 1: Upgrade to Google Workspace

To access more features, first upgrade to a Workspace Business edition. When you upgrade, your Voice Starter service converts to an add-on subscription. Learn more about Business editions.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Billing > Buy or upgrade.

   Requires having the Billing Management administrator privilege.

3. Next to the edition that you want to switch to, click Get Started.
4. Review the edition's details and click Next.
5. Select a payment plan for your new subscription:
   • Flexible Plan—No long-term commitment, pay for the users that you have each month, and add or remove users as needed.
   • Annual Plan (Monthly Payment)—Requires a one-year contract. Pay a monthly user commitment and add users as needed.
6. Click Checkout.
7. Enter your billing information and click Place Order.

Step 2: Verify your domain

To unlock administrative features, follow the steps to verify your domain.

(Optional) Step 3: Assign Voice licenses to users

With a Voice Starter add-on subscription, you can assign licenses for up to 10 users.

1. To add users, follow the steps in Add an account for a new user.
2. Follow the steps to assign Voice licenses to users.

(Optional) Step 4: Upgrade your Voice subscription

If you want more telephony features or need to add more users, you can upgrade your Voice Starter add-on subscription to Voice Standard or Voice Premier. For details, go to Compare Voice features by plan.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Billing > Buy or upgrade.

   Requires having the Billing Management administrator privilege.

3. On the side, click Google Voice.
4. For Google Voice Standard or Google Voice Premier, click Switch.
5. Click CheckoutPlace Order.
6. (Optional) To add more users to your subscription:
   1. Add an account for a new user.
   2. Assign Voice licenses to users.