The data export report includes the status of your export and metadata, such as which admin started the export and when.
- In your confirmation email or in the Data Export tool, click View archive.
Note: Only the admin who started the export gets an email notification, but all super administrators can access the export. - In the root folder of your data export archive, click the report. You can open the report in a browser.
If any export errors occurred, the report includes the following details:
- User/Service ID: Username of a user account, group name, or ID of the service account for which there were export failures. Accounts are in alphabetical order.
- Account type: Can be one of the following types:
- User
- Group
- Customer-owned data: Files owned by your organization, not individual users
Note: The report shows some specific types of customer-owned data, such as shared drives. These files are listed as "Resource." - Service account: Account that was automatically created for data without an owner
- Archive: Links to archive files with the content owned by the user or service account.
- Failure summary: The number of files that were exported and the number that weren't exported. To see a list of files that weren't exported, click the arrow to the left of the failure summary.
You can correct errors in your data export by running a remediation.
