Manage transfers of Google Voice phone numbers

As your organization's administrator, you can let users transfer their phone number from their personal accounts to organizations' accounts. If the transfer is to an account that you manage, you’ll get an invitation to approve the transfer.

Review and accept a Voice phone number transfer

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Apps > Google Workspace > Google Voice.

   Requires the Google Voice Admin role.

3. Click NumbersView the request.
4. In the Number transfer request window, click Decline or Accept.
5. If you select Accept, select an option:
   • Assign later—The number is transferred to the organization, remains in the organization's phone pool, and is not assigned to a specific account. You can assign the number later in the Numbers page.
   • Assign now—Click Add the service addressenter address detailsclick Assign number. The user gets an email confirming the transfer and assignment.

Related topic

Transfer to an Enterprise account