About migrating email with the new data migration service

Supported editions for this feature: Business Starter, Business Standard, and Business Plus; Enterprise Standard and Enterprise Plus; Education Fundamentals, Education Standard, Teaching and Learning Upgrade, and Education Plus; Essentials Starter, Essentials, Enterprise Essentials, and Enterprise Essentials Plus; Nonprofits; G Suite Basic and G Suite Business. Compare your edition

Use the new data migration service to migrate your users' email data to Google Workspace from from another Google Workspace account, a Microsoft Exchange Online account, an IMAP account, or a single user's Gmail account.

Use the new data migration service to migrate your users' email data to Google Workspace from another Google Workspace account, an IMAP account, or a Gmail account.
 

If you want to migrate other forms of data from different types of source accounts, go to the Google Workspace migration product matrix.

Which services can I migrate email from?

Source Number of users
Google Workspace 1000
IMAP accounts 100
Microsoft Exchange Online 100
Google accounts (for example, a personal Gmail account) 1

What's migrated?

For all types of email migrations

  • Email messages, including draft and sent messages
  • Most attachments, unless the message plus attachment is larger than 25 MB, or when Gmail blocks certain types of file attachments, such as executable files. For details, go to File types blocked in Gmail.
  • Read and unread status

For email migrations from Google accounts, including Google Workspace and Gmail accounts

  • Labels and sublabels
  • Stars

For email migrations from an IMAP server

  • Folders and subfolders

For email migrations from Microsoft Exchange Online

  • Folders and subfolders
  • Email importance levels 

For more details, see What’s migrated in an Exchange Online Email migration? (beta).

Get ready to migrate

Before you migrate email data, complete the following tasks in your new Google Workspace account:

  • If you're using the Essentials edition, verify your domain before you begin. For details, go to Verify your domain to unlock features.
  • If you're not using the Essentials edition, verify your domain before or after you run a migration.
  • Give each user you're migrating a user account. The new data migration service migrates data only to accounts of existing users. It doesn't create user accounts from the data it migrates. For details about user accounts, go to Options for adding users.
  • Turn on the Gmail service. For details, go to Turn a service on or off for Google Workspace users.
  • Assign user licenses. Before your users start to use Google services in your new account, they need a user license for the account. For details, go to How licensing works.

If you're migrating from Google Workspace or another Gmail account, you don't need to turn on IMAP in your source or target account. The new data migration service uses the Gmail API to migrate data.

Next step

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