As an IT admin for your organization, you can turn off Google Meet legacy calling for your users. You might want to do that because Meet legacy calling (what used to be called "Duo calling") isn't compliant with Google core services requirements. Turning off Meet legacy calling doesn't turn off the Meet service in general, so your users can still create and join non-legacy Meet meetings and calls unless you turn those off separately.
To use legacy services, both the additional Google services without individual control setting and the legacy services setting need to be switched on.
Meet meetings vs Legacy Meet calls
| Meet Calls | Meet Meetings | Legacy Meet Calls |
| Ring | No ring | Ring |
|
Compliant with Google core services requirements |
Compliant with Google core services requirements |
Not compliant with Google core services requirements |
|
Turn off by turning off the Meet service |
Turn off by turning off the Meet service |
Turn off by turning off the Legacy services switch or the additional services switch or by turning off the Meet service |
Turn Meet legacy calling on or off
If you turn Meet legacy calling off, your users can still create or join non-legacy Meet calls and meetings.
Before you begin: If needed, learn how to apply the setting to a department or group.
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Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Sign in to your Google Admin console.Sign in using your administrator account (does not end in @gmail.com).
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Go to Menu
Apps > Google Workspace > Google Meet.
Requires having the Service Settings administrator privilege.
- Click Meet video settings.
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(Optional) To apply the setting only to some users, at the side, select an organizational unit (often used for departments) or configuration group (advanced). Show me how
Group settings override organizational units. Learn more
- Click Legacy Services and check or uncheck the Users can make or receive legacy (Duo-type) calls and send video messages box.
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Click Save. Or, you might click Override for an organizational unit.
To later restore the inherited value, click Inherit (or Unset for a group).
Changes can take up to 24 hours but typically happen more quickly. Learn more
