Switch to Essentials Starter edition

You can downgrade your Enterprise Essentials subscription to Essentials Starter if you have less than 100 users and have not verified your domain. Everyone in your organization gets the same subscription. For example, you can’t transition some users to Essentials Starter while others keep using Enterprise Essentials.

What features will I lose?

If you downgrade your edition and lose a feature, you can get the feature back if you upgrade within 51 days. Otherwise, you need to wait until after 84 days to upgrade to an edition with the feature.

• Number of users—You’re limited to 100 users per team.
• Storage capacity—You get 15 GB of storage for each user. If you purchased other storage, it isn’t automatically restored. To prevent storage restrictions that can occur after you switch editions, make sure switching editions provides enough storage for your organization’s needs. For details, go to Review storage use across your organization.
• Shared drives—After you switch editions, administrators can't manage existing shared drives. In addition, users and owners can't access shared drive content or add or delete content to or from shared drives. Before switching editions, ask shared drive owners to review their content and move it to their My Drive to maintain access.
• Advanced endpoint management—You can't set up company-managed mobile devices or selectively distribute apps to mobile devices.
• Advanced video conferencing—Meetings are limited to 1 hour and 100 participants. Meeting participants can't record meetings and save them to Drive, or use polls, Q&A, breakout rooms, or attendance tracking.
• Some administrative controls—You can't access advanced audit, reporting, sharing, Drive custom alerts, and other administrative controls.
• Organization-specific settings—If you've applied Drive settings to specific organizational units, everyone in your organization inherits the settings of your top-level organizational unit, but the organizational structure itself isn't changed.
• Connected Sheets—You can't analyze and share data from spreadsheets with the BigQuery data connector.

Switch to Essentials Starter

Before you begin: If you have Enterprise Essentials Plus, you must first switch your subscription to Enterprise Essentials. For instructions, go to Switch from Essentials or Enterprise Essentials Plus.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Billing > Get more services.

   Requires having the Billing Management administrator privilege.

3. For Google Workspace Essentials Starter, click Downgrade.
4. Review the impact that this change will have, then click Next.
5. Click CheckoutPlace Order.